At We Are One, we work with the most reliable hub manufacturers in the industry. You are able to select from hubs made by the fine folks at Industry Nine, DT Swiss, Onyx and Hadley.

Freehubs can be a confusing world but rest assured, we've got you covered. We offer a freehub for any drivetrain you are specing you're wheelset around.

XD - SRAM

Microspline - Shimano - Generally found on newer, more expensive cassettes that are 11 or 12 speed.

HG - Shimano - Generally on more budget friendly cassettes and are more commonly found on older drivetrains (7 - 10 speed)

To confirm your driver it is best to remove your wheel and look up your cassette by referencing the part number on outer ring of the cassette. If you have any doubts please contact us, we're here to help!

There are two brake mount options in the hub world: Six Bolt and Center lock.

In general, Six Bolt is the prefered brake mount for most mountain bike applications however certain disciplines like XC and Gravel often utilize a Center Lock setup. Center Lock shaves a bit of weight but can come at a durability sacrifice.

For higher speed riding or on technical terrain, we recommend a six bolt setup. If you are riding long distances on gravel or building up a weight conscious XC or trail bike and you are less worried about durability, we'd recommend going with a Center Lock setup.

The world of hub spacing can be somewhat daunting as there are an array of axel diameters and spacing options out there. You are likely buying a wheelset for a specific bike so the best way to confirm your hub spacing is to look up the make, model and year of your bike and confirm the spacing within the build spec.

Alternatively, you can remove your front and rear wheel, use a set of calipers and measure hole diameter and hub width to determine your spec.

Below are the most common hub spacing specs:

Boost Front: 110x15

Boost Front DH: 110x20 (newer DH forks)

Boost Rear: 148x12

Super Boost Rear: 157x12

Road Front: 100x12

Road Rear: 142x12

If you have any questions or would like to confirm your hub spec you can Contact Us, we're here to help!

All our rims are assembled with Sapim spokes and nipples.

By default, rims are laced with Sapim Race Spokes but you can optionally upgrade to Sapim CX-Ray bladed spokes. CX-Ray bladed spokes are lightweight spokes that shave approximately 91g off your wheelset (based on 64 spokes), when compared to Sapim Race spokes. CX-Rays are known for their strength, flexibility and aerodynamic qualities. If you value weight savings and ride feel, CX-Rays are a great upgrade option.

Sapim makes by far the best nipple in the industry, and we exclusively build with their Polyax Secure Lock nipple. The shape of the Polyax nipple is ideal for building without nipple washers and provides the best possible nipple-to-spoke articulation we've found to date.

All We Are One rims are laced with a 2X lacing pattern for 29" wheels and a 3X lacing pattern for 27.5" wheels. After Thorough testing, we found that these lacing patterns bring out the best ride feel in our rims.

Our tension spec is 115kgf on the high tension side, front high tension is brake side and rear high tension is drive side. Please note that all tensiometers are unique so please by aware of how yours reads/translates tension.

For us, tubeless is the way to go! So yes, all of our wheels are shipped tubeless ready with tape and valves already installed. All you need to do is put on a tire and add sealant before hitting the trails!

We do have options for your E-bike. Our Convert is the wider wheel allowing for more air volume making for less of an impact and our Strife is one of our most durable rims due to our in-house lay up procedure. These would be our top options for E-bikes.

29” is 2x and 27.5” is 3x. We find with the We Are One rims these lacing patterns tend to give you the best ride quality out of our product!

CX-Rays are a great weight saving tool for your wheelset, saving approximately 100 grams per wheelset (depending on your rim and hub configuration). The spokes also provide the same ride characteristics as our standard Race spokes.

We are doing our best to get you out on the trails enjoying We Are One products as soon as we possibly can. With that being said, all wheels are made to order and lead times will vary depending on what and when you order. Typical lead times are between 2-4 weeks.

Potentially, it depends on where your order is in the queue. If your wheels are already built then unfortunately, we are unable to make any further changes.

Once your order has passed all quality checks and is packaged up, we will send you the courier tracking number.

Depending on where you are located you can expect different shipping times.

- Within Western Canada you can expect anywhere from 2-4 days.
- Within Eastern Canada you can expect anywhere from 5-7 days.
- Within United States you can expect 2-4 days.
- International shipments are anywhere from 5-15 business days.

If you are in Kamloops and able to pick your order up, that works for us! Our office is open Monday - Friday, 9 am - 4 pm. Just send us an email to info@weareone.bike with Sale Order # and we can make sure that we have your order ready for a pick-up.

We would hate to see you cancel an order but, yes you can. That being said since all orders are manufactured to order there is a 15% restocking fee for orders, after a 2 business day grace period. 

This is dependent on your location. Within Canada, you are responsible for your provincial taxes. In the United States, you should not experience any additional taxation as it is built into your price. For International orders, you will be responsible for paying any duty and import taxes for your We Are One shipment.

Unfortunately, as all of our products are manufactured to order we do not offer returns on any of our products.